Legal
Terms & Conditions
Last updated 1 October 2026
Orders
An order is a request to purchase. A contract is formed when we confirm dispatch. We may decline or cancel an order — for example, if an item becomes unavailable, a pricing error occurs or we suspect fraud — in which case you’ll receive a full refund.
Pricing & payment
All prices are in Indian Rupees and inclusive of GST. Prices are verified at checkout; the price charged is the price displayed when your order is confirmed. Payments are processed securely by our payment partners.
Promotions & gift cards
Promo codes are limited to one per order, cannot be combined and may have minimum order values. Gift cards are valid for 12 months and are not redeemable for cash.
Delivery
Delivery timelines are estimates. Risk passes to you on delivery. See Shipping Information.
Returns
Our Returns & Exchanges policy forms part of these terms and does not affect your statutory rights under the Consumer Protection Act, 2019.
Intellectual property
All content on this site — including the Threads Ware name, TW monogram, photography and copy — belongs to Threads Ware and may not be reproduced without permission.
Governing law
These terms are governed by the laws of India, with exclusive jurisdiction of the courts of Mumbai. Questions? Contact us.